Preview Policy
We offer a liberal 20-day preview period on most programs in this catalog to theatres and educational institutions in the USA and Canada.  Your preview order will include an invoice.  If you wish to keep the order, pay the invoice.  If you cannot use the program(s) simply return the order within 20 days (you pay the postage) and let us know the reason.  For your protection we suggest you use UPS or insured mail.

Discounts
Orders placed with PALCO receive a 10% discount.  Only programs produced by Theatre Arts Video Library (TAVL) are eligible for discount.  Tapes from other producers are not discountable.

Credit Sales
Institutional purchase orders are accepted at the discretion or PALCO Specialties and TAVL.   FAX purchase orders for quicker service.  Net: 30 days please.

Cash Sales
Please Make check or money order payable to PALCO SPECIALTIES. Don't forget to subtract your PALCO discount, and add your postage. If you prefer to use a credit card, TAVL accepts Visa and Master Card. Please pay for videos separately from your other items, as PALCO does not accept credit cards at this time.

Shipping
For shipping within the USA, please add $6.00 for the first video cassette and $2.00 for each on thereafter.  We prefer to ship via 2-4 day PRIORITY MAIL.

Warranties
TAVL produced tapes: 3 years against defects on tape and replaced at no cost.  Warranties on tapes from other producers vary.  All sales final and tapes are not returnable.

Licenses
TAVL produced and distributed video programs are licensed for library, classroom, corporate or similar public performances.  Limited closed-circuit broadcasting is included.  A tuition fee is acceptable, but no admission may be charged.

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